PRIVACY POLICY

PRIVACY POLICY

Last Updated: 23rd November 2023

Welcome to YOUKNOW. Clothing. At YOUKNOW., we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or interact with us in other ways. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:
We may collect the following types of personal information:

  • Contact information (such as name, email address, phone number)
  • Shipping and billing information
  • Payment details
  • Demographic information
  • Purchase history
  • Device information (IP address, browser type, device type)
  • Cookies and similar technologies

2. How We Use Your Information:
We use your personal information for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your orders and account
  • To provide customer support
  • To send you marketing communications with your consent
  • To improve and personalise our services
  • To detect and prevent fraud

3. Sharing Your Information:
We may share your personal information with third parties for the following purposes:

  • Service providers (shipping carriers, payment processors)
  • Marketing and advertising partners
  • Legal and regulatory authorities when required


4. Your Choices:
You have the following choices regarding your personal information:

  • You can update or correct your personal information
  • You can opt-out of marketing communications
  • You can disable cookies in your browser settings


5. Security:
We take reasonable measures to protect your personal information from unauthorised access and disclosure.


6. Children's Privacy:
Our services are not directed at children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.


7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Please review the "Last Updated" date at the top of this page to be aware of any changes.


8. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at support@youknow.co.nz.